Help centerReviews & reputationHow do I turn on automatic review requests?

How do I turn on automatic review requests?

Updated 8 Sep 2026

Go to Settings → Reviews. Set the delay, cooldown, Google Place ID, and star rule. Save.

Settings → Reviews — Gatavo help screenshot
Settings → Reviews

Auto-send needs Pro. On Starter you can still send one review by hand.

  1. Click Settings → Reviews.
  2. Set Delay before sending (days after the job is done).
  3. Set Cooldown period so the same client is not asked too soon.
  4. Paste Google Place ID. Use How to find this → if you need help.
  5. Set Redirect to Google when rating is (5★ only, 4★ or higher, 3★ or higher, or Always).
  6. Optional: follow-up email, and Email me when a new review is received.
  7. Click Save review settings.

On Starter you can still send one review by hand. See How do I ask for one review by hand?.

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