Help centerDoing the jobHow do I set or change the visit time?

How do I set or change the visit time?

Updated 8 Sep 2026

Open the job. Use the Visit Date card. Click Schedule or Reschedule.

Open job panel — Gatavo help screenshot
Open job panel
  1. Click the job row. A panel opens on the right (full screen on a phone).
  2. On Visit date, click Schedule or Reschedule.
  3. Pick the date and time.
  4. If the visit is in the past, type a reason. It is saved on Visit History.

Do not try to fake a date with the status menu.

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