Help centerDoing the jobHow do I start, finish, or cancel a job?

How do I start, finish, or cancel a job?

Updated 8 Sep 2026

Open the job. Click Start, Complete, or cancel. If the job has services, Gatavo asks if the client paid.

Open job panel — Gatavo help screenshot
Open job panel
Has the client paid? — Gatavo help screenshot
Has the client paid?
  1. Open the job.
  2. Click Start to move it to In Progress.
  3. Click Complete.
  4. If there are no services, confirm Yes, Complete Anyway. You can add services later and make an invoice then.
  5. If there are services, pick one:
    • Not Yet (Draft Invoice) — draft, no number yet
    • Yes, Paid — numbered and marked paid
  6. To cancel: start cancel, type a Cancellation reason, click Confirm Cancel. A reason is required.

A work certificate is made with the invoice when the job has services.

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