Getting paid

See how invoices are made, send them, and get paid with a bank QR code.

• When does an invoice appear?When you complete a job that has services, Gatavo makes an invoice. A work certificate is made at the same time.
• How do I send an invoice or download the PDF?Open Invoices. Click the row. Click Download PDF or Send via Email.
• What does the client see on View online?The invoice email includes a View online link. The client opens a hosted page. They do not need a Gatavo login.
• How do I mark an invoice as paid later?If you picked Not Yet (Draft Invoice) at complete, send the invoice, then open it and click Mark as Paid.
• How do I regenerate an invoice?Open the job. Fix the lines. Click Regenerate Invoice (draft) or Generate New Invoice (if the last one was already sent or paid).
• How do I send the work certificate?Open the invoice. Use the Work certificate block. Click Download PDF or Send via Email.
• How does the bank QR code work?Save a valid IBAN in Banking details. The invoice PDF then shows a QR code the client can scan in their bank app.
• How do VAT and invoice numbers work?Turn on VAT registered if you charge VAT. Invoice numbers appear when you first send the invoice or mark it paid — not on a draft.
• Who is the issuer on an invoice?On Traditional, the company is always the issuer. On Income split, the issuer is the agent the job is assigned to. You cannot pick the issuer on the invoice.