Help center›Doing the job›Why can I see a job I cannot edit?

Why can I see a job I cannot edit?

Updated 8 Oct 2026

If you already work with that client, Gatavo may show another agent's job for the same person. You can read it. You cannot change it.

Shared client job — read-only peek — Gatavo help screenshot
Shared client job — read-only peek

You will not see who is assigned. You cannot Start, Complete, add services, log time, or add expenses on that job.

Open My Jobs and look for your own row when you need to act.

A team lead can edit jobs assigned to their teammates. That is not this peek. See What does a team lead see each day?.

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Doing the jobHow do I assign a job to someone?Team & contractor crewsWhat does an agent see each day?
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