Help center›Getting started
Getting started
Create an account, log in, and set up your company.
- Set up Gatavo in 15 minutesUse the green Get set up box on the left. Then add your logo, bank details, and a few services.
- What is the Get set up box?It is a short trial checklist on the left. It only shows while your trial is on.
- How do I create an account?Click Sign up, confirm your email (or use Google), add your company name. You get 14 days free. No card.
- How do I log in?Open the app. Type your email and password, or click Continue with Google.
- How do I reset my password?Click Forgot password? on the login page. There is no “change password” button inside the app.
- How do I set my company name, logo, language, and money?Open Settings → Account. Change Personal information and Company information. Click Save changes.
- How do I add bank details so people can pay?Save your IBAN under Settings → Account → Banking details. Invoices then show a bank QR code.
- What is the difference between a manager and an agent?A manager sees the whole company. An agent sees only their own jobs and My Performance. A team lead sees their crew’s jobs and Analytics.
- What is a team lead?A team lead is a field worker who also runs a small crew. They are not a manager.
- Traditional or Income split — which one am I on?New companies start on Traditional. Switch to Income split only if contractors invoice under their own name and take a percent.
- I got an invite. How do I join?Open the invite email. Set your name and password. Click Join your team. This does not start a new trial.
- How do I change the language I see?Set Interface language on your own Settings page. You can also change language on the login screen.
- How do I see how the business is doing?Click Analytics. Pick a week, month, or date range. Money follows invoices, not “jobs completed.”